Frequently Asked Questions
Everything you need to know about our exquisite jewelry collections.
What materials are used in Khushbu Jewellers' pieces?
We use a variety of high-quality materials including 925 sterling silver, 18k gold plating, and ethically sourced semi-precious gemstones. Each product page provides specific details regarding the metal and stones used.
How should I care for my jewelry to maintain its shine?
To preserve the luster of your jewelry, avoid contact with perfumes, lotions, and water. Store each piece separately in a soft pouch or an airtight container to prevent tarnishing and scratches.
What is your shipping policy and delivery timeline?
We offer standard shipping across the country, typically delivering within 5-7 business days. Express shipping options are available at checkout for those who need their pieces sooner.
Can I return or exchange an item if I am not satisfied?
Yes, we offer a 14-day return and exchange policy for unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless defective.
Are your jewelry pieces hypoallergenic?
Yes, our jewelry is nickel-free and lead-free, making it safe for most sensitive skin types. If you have specific metal allergies, please consult the product descriptions for detailed material compositions.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by country and will be calculated automatically during the checkout process.